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Frequently Asked Questions

What is the true meaning of Bespoke?
Bespoke means carving a completely new, unique wooden last based exactly on your foot's anatomy, rather than adjusting a factory-made mold.
What is the lining made of?
We line the interior with the softest vegetable-tanned calfskin. It is hypoallergenic and allows your feet to breathe comfortably.
How do I take measurements if I order online?
Our master shoemaker will guide you through a video consultation, showing you how to take 3 simple measurements using paper and a tape measure.
What is the production timeline?
It takes 14 to 21 days to craft a pair, as the leather must rest on the last for several days to perfectly hold its shape.
Can the shoes be resoled?
Yes. Because we use traditional stitched welt constructions, we can completely replace the sole in our workshop, giving your shoes a second life.