How to order shoes from Vicelli

A step-by-step process to create your perfect pair

1. Initial consultation (free of charge)

Duration: 30-45 minutes
Format: in person at the studio or online

What is happening:

  • We discuss your design and style wishes
  • We determine the purpose of the shoes (office, special events, everyday)
  • We show samples of materials and accessories
  • We calculate the preliminary cost
  • We answer all your питання

Result: understanding the concept of the future shoe and an estimated price.

2. Taking measurements and creating a sketch

Duration: 45-60 minutes
Must be in person at the studio

What is happening:

  • Professional foot measurement (15+ parameters)
  • 3D foot scan for maximum accuracy
  • Creation of detailed model sketch
  • Final selection of materials and colors
  • Coordination of all design details

Result: technical specifications and a sketch of the future shoe.

3. Making a prepayment and starting work

Prepayment: 50% of the order value

What is happening:

  • Signing a contract for production
  • Ordering materials (if specific ones are needed)
  • Creating an individual block according to your measurements
  • Starting the work of a master cutter

Terms: the pad is ready in 7-10 days

4. First fitting (preparation)

After: 2-3 weeks after starting work
Duration: 20-30 minutes

What is happening:

  • Shoe blank fitting
  • Fit and comfort check
  • Adjustments if necessary
  • Agreement on final finishing details

Possible corrections: free of charge within reason.

5. Second fitting (almost finished shoes)

After: 4-5 weeks after starting work
Duration: 15-20 minutes

What is happening:

  • Trying on almost finished shoes
  • Final fit adjustments
  • Checking all functional elements
  • Approval of the final touches

6. Ready-made shoes and surcharge

Due: 6-8 weeks from start of work

What is happening:

  • Final fitting of finished shoes
  • Additional payment of the remaining amount (50%)
  • Instruction on shoe care
  • Issuance of a quality certificate and warranty
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